Dear Prospective Client, As I'm sure you realize, the repossession industry is highly competitive. New agencies are opening daily and you're probably being inundated with brochures and sales calls all of the time. In talking with clients, I have learned that while price is a major concern, problem free repossessions is also important. 2001 marked our 25th year in business. During that time, we have encountered every type of situation one could imagine. Nothing beats experience. During the last 25 years, we have continually updated our operation to meet the high standards of professionalism you deserve. Here are some of the many improvements that we have made: 1. INSURANCE: Our liability insurance carrier is an A-Rated company, admitted to conduct business in California. There is no better insurance available in our industry today. 2. EMPLOYEE SCREENING: A very thorough background check is conducted on every employee, especially our repossessors. This check includes driving record, criminal record, credit history and contacting prior employers. Many of our repossessors have law enforcement backgrounds. 3. SYSTEM OF OPERATION: Our new computer network, combined with a state-of-the-art computer program, enables us to give our clients immediate status reports, statistical reports on our performance, or just about anything else they might need. 4. FACILITY: Our storage facility is an acre in size, and is surrounded by high block walls. We have a 24 hour security guard living on the premises, along with two very alert dogs. We also have video surveillance cameras and bright lights throughout the yard. We, at Sherlock, guarantee you, our client that we will represent you in a professional and reputable manner. We understand that our actions reflect directly on our clients. Should you decide to use our services, you will find that our standards of professionalism to be the highest in the industry today. Thank you for considering Sherlock for your repossession needs. Robert Friedman President

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